Thank you for your interest in our products. We are happy to inform you that we do ship internationally to most countries. However, please note that shipping fees and delivery times may vary depending on your location and the items you order. You can check the estimated shipping costs and delivery dates on our website before placing your order. If you have any questions or concerns, please email us at info@avicenna-pharma.com. We appreciate your business and hope to serve you soon.

If you have any questions or concerns, please feel free to reach out to our customer support team. You can email us at info@avicenna-pharma.com or call us at 1-844-696-3450. We are available from Monday to Friday, 9 am to 5 pm. We are happy to assist you with any issue you may have.

If you want to track your order, you can follow these simple steps:

– Log in to your account on our website and go to the “My Orders” section.
– Find the order you want to track and click on the “Track Order” button.
– You will see the current status and location of your order, as well as the estimated delivery date and time.
– You can also track your order using the tracking number that we sent you by email when we shipped your order. Just enter the tracking number on the courier’s website and you will see the same information.

If you need to cancel or change your order, please contact our customer service team as soon as possible. You can reach them by phone, email or chat. Please have your order number and the details of your request ready. We will do our best to accommodate your needs, but we cannot guarantee that we can cancel or modify your order once it has been processed. Thank you for your understanding and cooperation.

If you are not satisfied with your purchase, you can return it within 14 days of the delivery date. To initiate a return, please contact our customer service team at 1-844-696-3450 or email us at info@avicenna-pharma.com. We will provide you with a prepaid shipping label and instructions on how to pack and ship your item. Once we receive your return, we will process your refund within 10 business days. Please note that some products are not eligible for returns.

Thank you for your order. We are processing your package as quickly as possible. The estimated delivery time is 1 to 3 business days, depending on your location and the shipping method you selected. You can track your package online using the tracking number we sent you in the confirmation email. We appreciate your patience and hope you enjoy your purchase.

We value your interest in our product. Our goal is to provide high-quality and dependable products to our customers. That is why we have a one-year warranty on all our new products and 30 days on used product for any defects or malfunctions that may happen during normal use. If you have any problems with your product, please reach out to our customer service team and we will try to fix them as quickly as possible. We are grateful for your confidence and support.

We value your satisfaction and trust in our products. That’s why we offer a refund guarantee for any purchase that does not meet your expectations. You can request a full refund within 14 days of your order, no questions asked. Just contact our customer service team and we will process your refund as soon as possible.